The Mad Hatter Service Company
678-456-0002
5250 Atlanta Hwy.
Alpharetta , GA 30004
678-456-0002
Year Established: 1978
Key Contacts:
Kevin Sparks, President
Primary Services Offered
Air Duct, Dryer Vent, Chimney Cleaning and Repair; Construction of Outdoor Kitchens & Fireplaces.
Secondary Services Offered
Retail location with high end gas and charcoal grills, gas and wood burning fireplaces, stoves and inserts, gas logs, hearth products, and awnings.
Brands Used & Warranties
Vermont Castings, Fire Magic, Real Fyre, Jotul, Wittus. All workmanship comes with a 1 year warranty.
Industry Awards, Acknowledgements, & Affiliations
5th year Select Services Directory ‘Preferred Contractor’,14 straight “A” ratings, Member BBB with A+ Rating, National Fire Protection Agency, National Chimney Sweep Guild, National Air Duct Cleaners Association and Hearth, Patio & Barbeque Association. State-licensed HVAC contractors.
Insurance Information
General Liability, Workman’s Compensation, Employee Bonding Insurance, Vehicle Liability Insurance, Business License #863749
Insight About the Company
Established in 1978 by the Sparks family, The Mad Hatter has grown into one of the largest family owned air duct and chimney service companies in the United States. The company also has a retail division that carries a full line of top quality fireplaces, grills, awnings, and accessories. Whether cleaning your air ducts or chimneys, or building an outdoor kitchen, you should expect The Mad Hatter will deliver top quality work and professionalism that is second to none. The company is state licensed and members of the Better Business Bureau, National Air Duct Cleaners Association, National Chimney Sweep Guild, and the Hearth, Patio & Barbeque Association. “We take pride in all the work we do,” says Kevin Sparks, president of The Mad Hatter. All of our employees are highly trained, uniformed, and drug free for your protection and all our work comes with a twelve month warranty. With a knowledgeable staff to serve all your needs, we are that confident we can meet and exceed all of your expectations when using our services.”
Testimonials
"Pepe P. came to our house today to perform chimney sweep services and did a great job. He was very professional and very knowledgeable. He did a great job cleaning the chimney and showing me what he saw while doing the inspection. He reviewed a few items that need to be repaired in the fireplace and plugged a hole where the gas line comes in with fireplace mortar to make the fireplace safe. He did a good job of containing the debris and cleaning up when he was done. I would recommend him to other neighbors."
- Steve M. Atlanta, GA
"Want to take a moment and commend the good work of Pepe and Daniel, the 2 technicians who came out today to clean my chimney. First, they were true “throw-backs” relative to customer service: kind, courteous, detailed in their explanations, patient with questions. Also, they were very knowledgeable and took time explaining any issue/question I posed. They were diligent in preventing any mess - a lost art in a world where people trample everything into your home when they come out for service. Please recognize Pepe and Daniel and the great job they did in representing your company. I will use them again."
- Randy O. Marietta, GA
"I have used this Company for chimney cleaning for many years. One of my fireplaces was a "fire hazard" and unusable so finally in November or December of 2008, I begin doing my homework for replacing the existing with something new. From the very beginning, I dealt with Fred Reedy. He was nothing but professional from the start. If I thought of a question at night, I would go to my computer and send him an e-mail - needless to say, I would have an answer by the time I got to my computer in the morning. There were several stumbling blocks in the road which had to be addressed and worked out - Fred always handled it perfectly. He is a nice young man and an asset to this company. Then along came Francisco Martinez to the rescue on the last stumbling block. The fireplace had to be taken out and redone - Francisco and John McCord came and worked very diligently for 2 or 3 days. They were the BEST and I now have a very large and gorgeous Fireplace. What a good job they did and what nice people they are - I am very happy and pleased."
- Marcia B. Sandy Springs, GA
"This is an unsolicited letter of absolute highest recommendation for Mad Hatter in general yet particularly Pepe & Chris - the 2 technicians who cleaned the flue to my wood burning stove today. I do not think I could have asked for better service, friendlier technicians, prompt and courteous work ethic.... my praise could seriously go on and on! Thanks to a great organization - they have ALL of my repeat business and 100% of my referrals as well!"
- Andy B. Powder Springs, GA
"Chris and Luis have been here all day cleaning the ducts and they are doing a fabulous job. They are friendly, polite, and professional. They have taken care in their treatment of the house and in cleaning after themselves. Thanks for a great job."
- Ann Marie R. Alpharetta, GA