Casteel Heating and Cooling, Inc.
678-229-2391
2218 Canton Road
Marietta , GA 30066
678-229-2391
Year Established: 1987
Key Contacts:
Bob Casteel, John Hillis
Primary Services Offered
Air Conditioners, Heat Pumps, Furnaces, Air Handlers and Insulation. Casteel specializes in perfectly designing and installing new heating and air conditioning systems. We service all brands.
Secondary Services Offered
Humidifiers, De-humidifiers, Zone Systems, Indoor Air Filtration, and Tankless water heaters. Casteel also provides insulation for the home, heating and air conditioning performance testing, duct work sealant and home energy audits.
Brands Used & Warranties
We offer a full line of products and service all brands of equipment. Warranties include: 5 year, 10 year and lifetime warranties.
Industry Awards, Acknowledgements, & Affiliations
5th year Select Services Directory 'Preferred Contractor', Voted Top 25 Small Business of the Year for 2009 & 2010, Trane Comfort Specialist, Trane National Platinum Award Winner, N.A.T.E. Technical Excellence Award Winner, 5-Star Rating, Super Service Award Winner, Better Business Bureau Member, Comfort Institute Certified
Insurance Information
General Liability Insurance Workman’s Compensation Insurance
Insight About the Company
Casteel Heating and Cooling was voted Top 25 Small Business of the Year (a tremendous achievement considering there were 40,000 businesses to choose from). Already known throughout the industry for providing “world class service” for more than 20 years, this award confirms Casteel’s true commitment to providing unmatched service to its customer. Independent third party sources have long recognized their commitment to the customer - Casteel has a 99% customer satisfaction score with Trane, a 100% customer referral score with Trane, they are a 5-Star rated contractor by Cox, and were presented with the ALA Super Service Award. "Our commitment is to the customer! Already known as a leader in servicing and installing heating and air conditioning equipment, it's great to also be identified as a leader in customer service. Our customers determine our success!" -John Hillis
Testimonials
"Our initial inspector was great - very knowledgeable. Our designer explained everything very clearly so we knew exactly what was being done. Our installers were fantastic. They came out and installed our heater as soon as possible since we had a small baby and the weather was so cold. When they came back to install the duct work, they were professional, on time, worked quietly (my daughter and I took a nap while they were tearing up our duct work) and they left our house as clean as they found it - left no mess or boxes, etc. We would highly recommend them. We can't wait to see how our new systems work!"
- Randy J. Alpharetta, GA
"I decided to replace my 15-year-old furnace and coil. The technicians arrived early (that was great!). They did a first-rate job, much better than whomever installed the original. System works great, and there's no waste heat coming from the new furnace. They took pride in their work, and it shows. I highly recommend Casteel Heating and Cooling."
- Mark F. Sandy Springs, GA
"We needed to repair and/or replace our heating and cooling systems and secured several quotes for this work. Casteel earned our business by presenting an excellent evaluation of our two systems and how best to cost-effectively and efficiently address our heating and cooling needs. The representative who handled our evaluation pointed out numerous efficiency opportunities for the one system, and also pointed out other design and code issues with our other system. The two Casteel technicians who performed this work were extremely competent, highly efficient and overall a pleasure to have in our house upgrading our systems. Their work was of high quality and they represented Casteel in an excellent manner. In summary, we were very pleased with the overall service and value from Casteel."
- Jim G. Mariett, GA
"I never thought I would be excited about a heating and air unit. From the moment the representative evaluated my needs to the exceptional service from the technicians, I was delighted with their professionalism. I never felt pressured but always felt as though they cared about me, the customer. I compared several other companies and I am so glad that I selected Casteel. As you can tell, I highly recommend Casteel!"
- Linda R. Buford, GA